Stello is an AI agent that monitors your online reviews, responds in minutes with your brand voice, and grows your reputation while you focus on running your business.
Try Stello Now →"Great food but we waited 30 minutes for a table even with a reservation. The hostess seemed overwhelmed. Would come back but hope the wait time improves."
"Hi Sarah, thank you for the kind words about the food! We're sorry about the wait on Saturday night. We've adjusted our reservation spacing for weekends to make sure this doesn't happen again. We'd love to have you back and make it right. Hope to see you soon!"
Responded in 2 minutes · Tone: warm, professional · Flagged for owner review: no
How Stello works
Stello watches Google, Yelp, Facebook, and industry-specific review sites around the clock. Every new review is detected within minutes.
Personalized, on-brand replies crafted by AI that understands your business, your voice, and the nuance of each review. Not templates.
Sentiment trends, competitor benchmarks, and actionable insights delivered every Monday. Know exactly where your reputation stands.
Automatically send review requests to happy customers at the right moment. More reviews, higher ratings, more customers.
One-star review? You'll know instantly. Stello flags critical reviews so you can personally step in when it matters most.
Stello studies your past responses and brand guidelines to match your exact tone. Casual, professional, witty, whatever fits you.
Most local businesses lose customers not because of bad reviews, but because of unanswered ones. Stello makes sure every customer feels heard, every review gets a response, and your star rating reflects the quality you deliver every day.